You can update the firmware on your headset (if applicable) by downloading Plantronics HUB software on your Win/Mac computer.
Your headset needs to be in range and connected, and your headset battery to at least 50%. Access the “Settings” menu and tap the “Firmware Update” option. You can update the firmware on your headset (if applicable) by downloading the corresponding app to your mobile phone.
Some Poly headsets have the capability to update their firmware and fall into one of the following categories: